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Get The Same Service & 24/7 Support

With NTA Electronic Logging Device (ELD) Solution

Our ELD reliable solution helps make DOT compliance easier with fleet management system integration

and 24/7 mobile app support for your commercial drivers.

See Pricing

Same ELD Service, Lower Price.

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Rates are discounted when you
become an NTA Member

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NTA is the ONLY transportation Association that has its own
ELD Program
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Why pay top dollar when you can
get the same service for less

Other Brands

Contracts, Hardware Maintenance,

No Support and No Mobile App

$40 - $50

Per month ï»¿


NTA ELD

Access to C H Robinson, Reliable Software,

Support, Mobile App

Starting at $19

Per month based on a 12-month period.

No hardware fee if paid yearly, $79 hardware fee applies to monthly plans.  This will cover the ELD device and cable.

NTA Tracking is available at below-market monthly pricing.

No contracts for NTA Members.

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FMCSA-Certified ELD

Easy-to-use electronic logging devices highly rated by drivers, owner-operators and fleet managers.

Learn More
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Top-Rated Support

Never worry about ELD compliance again with a dedicated driver and fleet manager multilingual support.

Learn More
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Reliable Hardware

Install in minutes & connect your smartphone/tablet via USB or Bluetooth. Optional tablets w data are available.

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What is an ELD?

ELD stands for Electronic Logging Device. ELD devices are mandated by the Department of Transportation (DOT) and the Federal Motor Carrier Safety Administration (FMCSA) to automatically record driving data for the purpose of managing hours of service (HOS) and record of duty status (RODS) reports.

See ELD Manual

What is the ELD Mandate?

The ELD mandate is the regulation issued by the Federal Motor Carrier Safety Administration (FMCSA), and enforced by the Department of Transportation (DOT), that requires commercial motor vehicle drivers, subject to hours of service legislation, to record of duty status (RODS) electronically using a certified electronic logging device (ELD) by the end of December 2017. See ELD Mandate compliance timeline

Who must use an ELD?

Most Commercial Motor Vehicle (CMV) drivers who are required to maintain their records of duty status (RODS) per Part 395, 49 CFR 395.8(a) must use Electronic Logging Devices. The ELD Mandate applies not only to US-based CMV drivers but also to those who reside in Canada and Mexico. The rule affects various types of drivers who operate in the United States: 

 

  • Commercial Trucks Drivers
  • Commercial Bus Drivers
  • Owner-Operators

What are the ELD Exemptions?

Short-Haul Exemption

CDL drivers who use 100 air-mile radius exception or non-CDL Drivers who use 150 air-mile radius exception are not required to keep RODS and may use timecards instead.


8-Day Exemption

Drivers who keep paper records of duty status for less than 8 days out of every 30 days


Pre-2000 Truck/Bus Exemption

Drivers of vehicles that are older than the model year 2000.


Driveaway-Towaway Exemption

Drivers who conduct drive-away-tow-away business where the product being delivered is the vehicle they drive.

Stay ELD compliant and increase your company sales

Stay FMCSA compliant with easy to use/edit ELD app for drivers - Android & IOS supported

Main Features

Automate HOS

Prevent violations with automatic hours of service calculations & alerts

Manage/Edit ELD Logs

Ensure HOS compliance with powerful electronic logbook management & editing

Manage/Edit DVIRs

Ensure vehicle safety with easy-to-create/edit electronic driver vehicle inspection reports

Get Driver Support

Resolve compliance issues faster with reliable on-road driver support

Get Driver Training

Learn how to keep accurate e-logs with NAT ELD app during over-the-phone onboarding training

Maintain DOT Compliance

Avoid costly violations by passing DOT inspections with FMCSA-registered ELD

Intuitive Fleet Manager Portal

Automate FMCSA compliance, increase fleet visibility & efficiency

HOS COMPLIANCE MONITORING

View/Edit Driver Logs, Vehicle Inspections

Prevent hours of service violations, increase safety and reduce DOT audit risk.

GPS FLEET TRACKING

Real-Time GPS, Location History

Increase fleet visibility and efficiency with advanced tracking telematics.

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IFTA Mileage

Automate IFTA state mileage calculations, reduce human error and audit risk

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Access Permissions

Manage permissions for fleet managers, compliance officers, drivers, accountants, brokers and customers

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Vehicle Diagnostics

Streamline vehicle diagnostics with fault code detection and real-time notifications

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Fleet Maintenance

Reduce vehicle breakdowns by scheduling preventative maintenance

Verified FMCSA Compliance

NTA ELD is approved by the FMCSA as a certified ELD vendor. NTA ELD is compliant with Federal Motor Carrier Safety Regulation 49 CFR § 385, 386, 390, and 395 regarding Electronic Logging Devices.

Device Name: NTA ELD  Model Number: FLT2  ELD Identifier: ELD247 >  Verify the FMCSA registration

Top-Rated Customer Support

Resolve ELD compliance issues faster with reliable driver & fleet manager support.

  • Multi-Channel Support 7 Days A Week

    Get support when you need it the most via channels you prefer: phone, email, online chat, or self-service support center. 

  • Dedicated Support Manager

    Get a personalized level of support for any account size. Dedicated support managers are assigned to assist you with installation, onboarding, compliance questions, troubleshooting, and more.

  • Multilingual Support Team

    The multilingual team of ELD compliance experts makes communication easier than ever before. We speak English, Spanish, Russian, and Polish.

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“Awesome app. Easy to install and use. Top notch customer service! I recommend it to everyone looking for an ELD.”

Abigail Freemantle

Schrader Co

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“Great company to deal with. The support team is very responsive and competent. They provided a great deal of education for our company.”

Evgueni Stoupine

GMS Global Group

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“Customer service is great. They helped me to set up everything and showed how to edit my logs. Thank you.”

Owner-Operator

RELIABLE SOLUTION AND SUPPORT

Top-Rated by Drivers, Trusted by Fleets

Join thousands of happy drivers, owner-operators and fleet managers!

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How Does ELD Work?

Electronic logging devices are connected to engine control modules (ECM) via various diagnostic ports and synchronized with trucks/buses, driver apps, and the fleet manager portal. NTA ELD hardware is proven to be reliable, can be installed in minutes, and connected to most Android/IOS smartphones and tablets via Bluetooth or USB.

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  • What’s the difference between the NTA ELD and the NTA ELD Electronic Logbook App?

    The NTA ELD all-in-one electronic logging device (ELD) is a physical piece of hardware that connects to a vehicle’s diagnostic port (ECM). The NTA ELD Electronic Logbook App is an electronic version of paper logs, which tracks driver behavior, vehicle performance hours-of-service and more.


    When the  NTA ELD is used with the NTA ELD Electronic Logbook App, it tracks a driver’s driving time automatically, complying with the USDOT/FMCSA ELD Mandate that requires drivers to use them.

  • How can drivers create driver vehicle inspection reports (DVIRs)?

    Drivers can use the NTA ELD Electronic Logbook App to create DVIRs. The DVIRs created in the app can be accessed by fleet managers by viewing the NTA ELD Portal (Dashboard).

  • Is the NTA ELD compatible with my vehicle?

    Most likely, yes. You can make sure of this when you order your electronic logging device. The NTA ELD can be plugged into all standard 6-pin, 9-pin or OBDII diagnostic ports. For Mack or Volvo trucks made after 2013, NTA ELD can provide special cable harnesses. For added safety, NTA ELD also provides you with Y-cables to hide any cables behind the trim panel and out of the way of drivers’ legs.

  • How much data does the NTA ELD App use on a driver’s phone?

    Data overages aren’t a problem for users of NTA ELDs, as they typically use about 100 MB of data a month, making them an affordable option. Most cellular plans allow for 1-10 GB of data a month. That’s X times more data than the ELD uses.

  • Is cellular data needed in order to use the NTA ELD or App?

    No. Drivers can use both the NTA ELD and Electronic Logbook App while offline. If they need to back up data or share logs with their employer, however, they will need to connect to Wi-Fi. In order to avoid relying on public Wi-Fi or hotspots, NTA ELD recommends having a cellular data plan to rely upon for regular usage.

  • How is driving time recorded by the NTA ELD?

    A driver’s driving time will be automatically recorded as long as the driver connects their mobile device to the ELD via Bluetooth and the vehicle is registered in the NTA ELD App. A vehicle is considered to be in motion if it is traveling over 5 mph.

  • Does the NTA ELD App support Off-duty Driving (Personal Conveyance) and On-duty Driving (Yard Move)?

    Yes, NTA ELD supports both. Drivers can use the app to select either Yard Move or Personal Conveyance as a special driving category. If the driver starts their route after selecting Personal Conveyance in the NTA ELD App, the driving that the ELD records will be classified as Off-duty time. In contrast, if the driver starts their route after selecting Yard Move in the NTA ELD app, the driving that the ELD records will be classified as On-duty time.


    However, whether the Yard Move and Personal Conveyance categories are enabled for driver selection is up to the discretion of fleet managers, who can enable or disable it in the NTA ELD Dashboard.

  • What Hours of Service rules are supported by NTA ELD?

    NTA ELD supports these basic HOS cycle rules:


    • USA: 60 hours in 7 days and 70 hours in 8 days
    • California: 80 hours in 8 days
    • Texas: 70 hours in 7 days
    • Canada South: 70 hours in 7 days and 120 hours in 14 days
    • Canada South Oil and Gas Cycles

    NTA ELD also supports separate rules for property-carrying and passenger-carrying vehicles, where applicable. In addition, NTA ELD supports rules for carriers that use the oilfield operations exceptions under 49 CFR 395.1(d).

  • Is team driving supported by the NTA ELD?

    Yes, team driving is supported by the  NTA ELD, but all drivers need their own NTA ELD App accounts. Nonetheless, only one NTA ELD device is needed. The NTA ELD will simply record the driving time that is assigned to whoever first connects their NTA ELD App to the ELD. Once they disconnect, the next driver will be able to connect using their own NTA ELD app account. 

  • Is the NTA ELD Electronic Logbook App compatible with most mobile devices?

    Yes, the NTA ELD Electronic Logbook App is compatible with most iPhones, iPads and Android devices. Android operating systems must be version 5.1 or later. iPhone and iPad operating systems must be version 8.0 or later. As mentioned earlier, it is possible to use such devices without access to a cellular connection, making it an affordable option for fleets with limited data, but they will need access to Wi-Fi in order to connect to the internet and synchronize with the NTA ELD server.

  • Can drivers access the NTA ELD Electronic Logbook App while driving?

    No. For safety reasons, drivers are not able to access their logs when the vehicle is in motion and the NTA ELD Electronic Logbook App is connected to the vehicle’s ELD. The screen will instead display how much driving time is left in their HOS cycle. As soon as the vehicle is stationary, however, the driver will be able to navigate the NTA ELD App at will.

  • Does installation of the NTA ELD Electronic Logging Device require a mechanic?

    No. The NTA ELD all-in-one ELD is easy to plug into a vehicle’s diagnostic port using the accompanying cable. The ELD device itself is placed upon the dashboard.

  • What if a driver is passing through an area that doesn’t have cellular data service?

    The NTA ELD and NTA ELD Electronic Logbook App do not require cellular data in order to work effectively. Even while offline, the  ELD will always collect vehicle data and GPS data from the diagnostic port (ECM) of the vehicle. In addition, the NTA ELD can still send the collected data to the driver’s NTA ELD Electronic Logbook App. The data can then be synchronized and backed up to the NTA ELD servers once the vehicle has left the area lacking cellular data service and the mobile device has access to cellular data or Wi-Fi.

  • What is included in the box when I order a NTA ELD?

    The following items are included in the NTA ELD package:


    • The NTA ELD device (hardware) to be connected to the vehicle’s diagnostic port, along with the 6-pin, 9-pin or OBDII cable you chose when you placed your order
    • Simple installation instructions
    • A optional sticker to place on the vehicle, informing officers that the driver is using a NTA ELD
    • A reference card for complying with DOT regulations
  • What will happen if a driver forgets to connect the NTA ELD Electronic Logbook App to the NTA ELD device?

    The ELD records all driving time, regardless of whether the NTA ELD App is connected to the NTA ELD Device. However, it will be classified as an Unidentified Driving Event if the driver forgets to connect the app to the ELD. The situation will be remedied when the driver is able to reconnect to the ELD via Bluetooth and is asked whether the Unidentified Driving Event was theirs. If the driver answers yes, their driving log will show that the driving time was theirs. If there is ever a time when the driver decides to reject the Unidentified Driving event, the fleet manager will be able to see it in the NTA ELD Portal (Dashboard) in compliance with the current DOT rules.

  • Is the NTA ELD tamper-resistant?

    Yes. The NTA ELD uses multiple prevention methods to prevent it from being tampered with. It also continues to record all driving time despite a driver not connecting their mobile device to the ELD over Bluetooth.

  • What types of data transfer protocols does NTA ELD support?

    For roadside inspections, the Federal Motor Carrier Safety Administration (FMCSA) allows one of two telematics data transfer protocols: web services and email. NTA ELD supports both.

  • How can fleet administrators and drivers edit logs in the NTA ELD Logbook System?

    Fleet managers and administrators can edit driver logs any time within the NTA ELD Dashboard. Drivers can edit their logs within the NTA ELD Logbook App any time within the preceding two weeks. 


    If a fleet manager makes any edits to driver logs, the driver will be given the chance to use the NTA ELD App to approve or reject their edits.

  • Can a computer be used to edit logs?

    In the event a mistake is made, fleet managers and administrators are able to edit driver logs from the NTA ELD Dashboard. An owner-operator who wants to edit their log from a computer will need to register in the account as a fleet manager and then connect it to their driver account in order to edit their logs via computer.

Why Switch To a Better ELD Provider?

Electronic logging devices are everywhere these days. It can be overwhelming to make the initial decision about which company to go with. However, trucking companies and owner-operators can always switch to a better option if they are unsatisfied with their current ELD provider for any number of reasons:

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Get Better Customer Service

Getting in touch with customer service should not be an ordeal. Trucking companies need to be able to reach their representatives when they need them the most. After all, many truckers work around the clock so the perfect ELD service should too. When customer service suffers, it is time for companies to seek a better alternative.

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Get Better User Interface

Having a DOT-approved ELD device is not the only thing that companies need to consider before signing up with a software company. Both fleet managers and drivers need to find an interface easy to use. This product is designed to eliminate many of the daily chores associated with organizing a trucking company. If the interface makes your daily tasks feel clunky and cumbersome, it is a sign that you need a better ELD solution.

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Get Better Pricing With No Hidden Costs

When a bill for an electronic logging device usage finally arrives, the charges may be higher than anticipated. Unfortunately, pricing is not always transparent with many ELD companies. After the shock sets in, it is time to start searching for a new company that is more straightforward with the cost of doing business.

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Whether you have 1 or 1000 vehicles, it is important to select the right technology partner from the start if you would like to grow your business and profits. Consider technology vendors that go above and beyond the standard ELD Mandate requirements, providing additional features that make fleet operations more efficient and successful.

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Get Better Visibility w Advanced GPS Fleet Tracking

4G/LTE GPS fleet tracking technology grants you the ability to accurately track each one of your trucks in real-time. Pinpointing the location of each truck can minimize the number of phone calls that must be made to determine arrival times or to make new assignments. This feature also stores historical data so that office staff can analyze routes and monitor driver performance.

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Reduce Labor Costs w IFTA Mileage Automation

Manual data entry is a thing of the past with the IFTA mileage reporting. This reduces the risk of human errors and allows companies to perform complex calculations much faster. With just one click, office managers can quickly identify the distance traveled by a jurisdiction.

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Improve Operations w Dispatch Automation Technology

Sending drivers on new jobs used to require multiple phone calls while dispatchers juggled the logistics. Modern dispatch automation technologies allow fleet managers and dispatchers to assign a new job within seconds. They can quickly identify the nearest driver, spot potential traffic issues, and other pertinent details. From the convenience of the office, a dispatcher can monitor the progress along the route and determine when the assignment is completed. Dispatch services increase efficiency and allow for an even better customer service experience.

NTA ELD is the clear winner when it comes to each of these categories. Our company is well-known for our outstanding customer service, our easy-to-use program, and our straightforward pricing. It is worth investigating what we could offer to your trucking company.

PROVIDER VERIFICATION STEPS

How to choose an ELD?

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Verify that an ELD model is listed on the FMCSA list of registered devices.

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Verify that an ELD device meets all the specifications listed in the ELD Feature/Function checklist published by the FMCSA.

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Verify if a vendor completed all steps from the Electronic Logging Device (ELD) Test Plan and Procedures.

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Check a vendor’ reputation by reading online reviews for their products and customer service.

ELD Mandate Compliance Timeline

The electronic logging device legislation has been in the works for decades. Below are a few important dates in the regulation timeline.

Introduction of AOBRDs

1988

Rules were introduced which defined AOBRDs and standardized how they will be used in the trucking industry. Automatic On-Board Recording Devices are just like Electronic Logging Devices, but they are differentiated by a few details. For instance, AOBRDs are not required to connect to the truck’s engine, however, ELDs must be connected to the engine by law.

Attempted Hours of Service Reform

2000

The FMCSA attempted to reform Hours of Service rules to mandate the use of ELDs. This first attempt was to mandate Hours of Service tracking with the use of ELD devices but it was shot down by court order in 2004.

ELD Announcement

Apr. 5th, 2010

The second attempt was made to make the use of ELD devices mandatory. The Department of Transportation announced a rule in the Federal Register that allowed the FMCSA to order the use of ELDs for those motor vehicle carriers who had issues with non-compliance with the HOS legislation.

Congress Act

Jul. 6th, 2012

The US Congress passed the Moving Ahead for Progress in the 21st Century Act (MAP-21 Act) which mandated the FMCSA to come up with a rule that will mandate the use of ELDs. They were also required to carry out a research study on how to best implement Electronic Logging Devices, and also address key concerns that surround the risk of Electronic Logging Devices being used to coerce or harass drivers.

Publication

Dec. 16, 2015

The final Electronic Logging Device mandate was issued by the FMCSA. This included guidelines for manufacturers on how to make compliant ELDs and the features that are required, provisions to safeguard the drivers from harassment, and rules on how to track Hours of Service while using an Electronic Logging Device.

General Compliance

Dec. 18, 2017

The date by which motor carriers were required to start using either an approved Electronic Logging Device, Automatic On-Board Recording Device, or Electronic On-Board Recorder.

Full Compliance

Dec. 16, 2019

Motor Vehicles currently equipped with an Automatic On-Board Recording Device or an Electronic On-Board Recorder must be upgraded/replaced by an Electronic Logging Device.

Compliance Updates

Apr. 1, 2020

Regular regulation updates are being published by DOT & FMCSA to ensure ELD compliance and enforcement.

NTA Policies 

  • Agreement between user and NTA ELD

    NorthAmerican Transportation Association (NTA) and it’s NTA ELD Agreement between User

    NorthAmerican Transportation Association’s ELD solution ensures FMCSA compliance and delivers superior safety and productivity for any size fleet. NTA ELD hours of service elogs app and electronic logging device are the perfect choice for small to large fleets and independent contractors.


    The NTA website (the “Site”) is comprised of various web pages operated by NorthAmerican Transportation Association Inc (“NTA”). NTA ELD is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of NTA ELD constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.


    The NTA website sells electronic logging devices and software known as NTA ELD 


    Privacy

    Your use of NorthAmerican Transportation Association’s NTA ELD is subject to NTA ELD’s Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.


    Electronic Communications

    Visiting the NTA website or sending emails to ntassoc.com constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.


    Your Account

    If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that NTA nor NTA ELD is not responsible for third party access to your account that results from theft or misappropriation of your account. N TA & NTA ELD and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.


    The NTA and NTA ELD does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use NTA ELD only with permission of a parent or guardian.


    Links to third party sites/Third party services

    The NTA website may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of NTA and NTA is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. NTA is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by NTA of the site or any association with its operators.


    Certain services made available via the NTA website are delivered by third party sites and organizations. By using any product, service or functionality originating from the NTA domain, you hereby acknowledge and consent that NTA may share such information and data with any third party with whom NTA has a contractual relationship to provide the requested product, service or functionality on behalf of NTA users and customers.


    No unlawful or prohibited use/Intellectual Property

    You are granted a non-exclusive, non-transferable, revocable license to access and use to NTA ELD strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to NTA that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.


    All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of NTA or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.


    You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. NTA content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of NTA and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of NTA or our licensors except as expressly authorized by these Terms.


    Use of communication services

    The Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, “Communication Services”), you agree to use the Communication Services only to post, send and receive messages and material that particular Communication Service.


    By way of example, and not as a limitation, you agree that when using a Communication Service, you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents; upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer; advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages; conduct or forward surveys, contests, pyramid schemes or chain letters; download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner; falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded, restrict or inhibit any other user from using and enjoying the Communication Services; violate any code of conduct or other guidelines which may be applicable for any particular Communication Service; harvest or otherwise collect information about others, including e-mail addresses, without their consent; violate any applicable laws or regulations.


    NTA has no obligation to monitor the Communication Services. However, NTA reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. NTA reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.


    NTA reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in NTA’s sole discretion.


    Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. NTA does not control or endorse the content, messages or information found in any Communication Service and, therefore, NTA specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized NTA spokespersons, and their views do not necessarily reflect those of NTA.


    Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You will be liable if you upload the materials.

    Materials provided to NTA or posted on any NTA web page are subject to review for content.


    NTA does not claim ownership of the materials you provide to the NTA website (including feedback and suggestions) or post, upload, input or submit to any NTA Site or our associated services (collectively “Submissions”). However, by posting, uploading, inputting, providing or submitting your Submission you are granting NTA, our affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.


    No compensation will be paid with respect to the use of your Submission, as provided herein. NTA is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in NTA’s sole discretion.


    By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.


    Third Party Accounts

    You will be able to connect your NTA ELD account to third party accounts. By connecting your NTA ELD account to your third-party account, you acknowledge and agree that you are consenting to the continuous release of information about you to others (in accordance with your privacy settings on those third-party sites). If you do not want information about you to be shared in this manner, do not use this feature.


    International Users

    The Service is controlled, operated and administered by NTA from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the NTA Content accessed through the NTA website in any country or in any manner prohibited by any applicable laws, restrictions or regulations.


    Indemnification

    You agree to indemnify, defend and hold harmless NTA, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorneys’ fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. NTA reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with HOS247 in asserting any available defenses.


    Liability disclaimer

    THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. NTA AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.


    NTA AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. NTA AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR PURPOSE, TITLE AND NON-INFRINGEMENT.


    TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL NTA AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF NTA OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.


    Termination/access restriction

    NTA reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of California and you hereby consent to the exclusive jurisdiction and venue of courts in California in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give including, without limitation, this section.


    You agree that no joint venture, partnership, employment, or agency relationship exists between you and NTA as a result of this agreement or use of the Site. NTA’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of NTA’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by NTA with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original continue in effect.


    Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and NTA with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and NTA with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.


    Changes to Terms

    NTA reserves the right, in its sole discretion, to change the Terms under which NTA ELD is offered. The most current version of the Terms will supersede all previous versions. NTA encourages you to periodically review the Terms to stay informed of our updates.


    Contact Us

    NTA welcomes your questions or comments regarding the Terms:

    NorthAmerican Transportation Association 

    680 W Nye Lane, Ste 201 Cason City, NV 89702

    Effective as of September 1, 2022

  • NTA - Privacy Policy

    NTA ELD – Privacy Policy

    Protecting your private information is our priority. This Statement of Privacy applies to the NorthAmerican Transportation Association (NTA) and NTA ELD and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to NTA ELD include ntassoc.com. The NTA website is an ELD provider site. By using the NTA ELD on the NTA website, you consent to the data practices described in this statement.


    Collection of your Personal Information

    NTA may collect personally identifiable information, such as your name, business name, email address and phone number. We may gather additional personal or non-personal information in the future.


    Information about your computer hardware and software may be automatically collected by NTA. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the NTA website.


    Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through NTA’s information may be collected and used by others.


    NTA encourages you to review the privacy statements of websites you choose to link to from NTA so that you can understand how those websites collect, use and share your information. NTA is not responsible for the privacy statements or other content on websites outside of the NTA website.


    Use of your Personal Information

    NTA collects and uses your personal information to operate its website(s) and deliver the services you have requested.


    NTA may also use your personally identifiable information to inform you of other products or services available from NTA and its affiliates. NTA may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.


    NTA does not sell, rent or lease its customer lists to third parties.


    NTA may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. NTA may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to NTA, and they are required to maintain the confidentiality of your information.


    NTA may keep track of the websites and pages our users visit within NTA, in order to determine what NTA services are the most popular. This data is used to deliver customized content and advertising within NTA to customers whose behavior indicates that they are interested in a particular subject area.


    NTA will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on NTA or the site; (b) protect and defend the rights or property of NTA; and, (c) act under exigent circumstances to protect the personal safety of users of NTA, or the public.


    Use of Cookies

    The NTA website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, the cookie to you.


    One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize NTA pages, or register with NTA site or services, a cookie helps NTA to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same NTA website, the information you previously provided can be retrieved, so you can easily use the NTA features that you customized.


    You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the NTA services or websites you visit.


    Security of your Personal Information

    NTA secures your personal information from unauthorized access, use or disclosure.


    Children Under Eighteen

    NTA does not knowingly collect personally identifiable information from children under the age of eighteen. If you are under the age of eighteen, you must ask your parent or guardian for permission to use this website.


    Opt-Out & Unsubscribe

    We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from NTA by contacting us here: Web page: www.ntassoc.com.


    Changes to this Statement

    NTA will occasionally update this Statement of Privacy to reflect company and customer feedback. NTA encourages you to periodically review this Statement to be informed of how NTA is protecting your information.

    Contact Information

    NTA welcomes your questions or comments regarding this Statement of Privacy. If you believe that NTA has not adhered to this Statement, please contact NTA at:


    NTA

    680 W Nye Lane, Ste 201, Carson City, NV 89703

    Effective as of September 1, 2022

  • NTA Hardware Warranty

    NTA ELD - Hardware Warranty

    NTA ELD warrants to Customer that any Hardware shall be free of defects in materials and workmanship, for the duration of the applicable Warranty Period.


    All hardware products come with a one-year warranty unless otherwise specified on the relevant NTA ELD datasheet. During the warranty period, hardware exhibiting material defects will be replaced.


    To receive warranty service, contact us for problem determination and service procedures. The original dated bill of sale must be presented upon request as proof of purchase.


    The Hardware Warranty covers the repair, and if repair is not possible, replacement of any item purchased from us, for 1 year from the date of purchase of the Warranty. These obligations are dependent upon proper use of the products and do not cover:

    • Usage that is not in accordance with product instructions.
    • Combination or integration of the product with any features, accessories, software or other materials not installed or provided by NTA ELD (unless with NTA ELD’s explicit consent). 
    • Unauthorized modification, removal or erasing of the barcode serial numbers or other identifying marks on the products.
    • Products for which NTA ELD has not received payment.

    The Limited Hardware Warranty does not cover Internet connectivity with the Hardware and interruptions in electric power.


    This Limited Hardware Warranty will only apply to the actual purchaser and end-user of the Hardware, and this Limited Hardware Warranty is not available for products that were purchased used or from any source other than NTA ELD.

     

    If you have other queries, please send us a message, call us, or email us, using our Contact Us page.

  • Can I get a full refund?

    NTA - Return Policy

    There are a few important things to keep in mind when returning a product, you purchased online from NTA ELD:


    • You have to return an item from the date you received it. You may cancel the contract and return your products for any reason within 14 calendar days of the day you receive the product(s).
    • If a fault is found after 14 days from delivery, you should contact us and we will replace or repair the product, at our discretion.
    • Only items that have been purchased directly from NTA ELD can be returned to us. Items purchased from dealers or resellers and not NTA ELD directly are not eligible for return, refund or exchange.

    To return an item, please contact us at 800-805-0040 ext. 102.


    Please return items with all accessories and packaging. If you do not, we may either deny the return, or allow a return with a nonrefundable deduction on your refund for what is missing.


    • Items need to be returned in a like-new condition. Items that are damaged, unsanitary, dented or scratched may be denied a return.
    • Pack the item carefully so that it will not be damaged during the shipping process. We suggest using a box and bubble wrap.
    • Please ensure that the item you’re returning is repackaged with all the cords, adapters and documentation that were included when you received it. 
    • It is recommended to use a secure shipping method such as Insured US Mail or UPS to send the item so that you have tracking for the package.  NTA ELD is not responsible for items lost in transit and a return cannot be processed until the item is received.

    All returns should be sent to the following address:

    NTA/ NTA ELD

    2201 E Willow St, Ste D244

    Signal Hill, CA  90755


    Once we receive your item, a refund is initiated immediately. If you canceled a pickup item, and you were billed for it, we initiate your refund immediately after you submit your cancellation request.

     

    Refunds

    For returns by mail, once we receive your return, we will process it within 5–7 business days. With a few exceptions, we will credit your account for returned items. If you prefer, you can make an exchange for the same item.


    If you have further questions regarding return and refund policy, please feel free to call us at 800-05-0040 Ext. 102.

  • NTA Shipping

    NTA - Shipping Policy

    NTA ELD uses the best major carriers in the business (UPS, FedEx, and USPS) to make sure your order gets to you on time. We offer 2–3-day shipping on all in-stock items. Here you’ll find everything you need to know about delivery, pickup, and managing your order.


    When will my order ship out?

    Orders are shipped within 2 business days of payment.  When an item from your order has been shipped, we will send you a shipping confirmation email which will include the tracking number for the parcel, along with Portal login credentials and step-by-step installation instructions. Please note that it may take up to 24 hours before your order tracking information is available from the carrier’s tracking system. Our business days are Monday through Friday from 5:00 AM to 9:00 PM and Saturday from 8:00 AM to 4:00 PM, excluding holidays. If you place an order on a holiday, or after 1:00 PM Eastern Time, the order will be processed on the next business day. Delivery times through NTA ELD may take longer around holidays or due to circumstances out of our control. Our carriers don’t deliver on the weekend or holidays


    Can I change the delivery address of my order?

    To help prevent fraud, we can’t change the delivery address after your order is submitted. If you won’t be available to accept delivery, you can arrange for another adult to take delivery on your behalf — as long as it is at the same address.


    When will I receive my order?

    All orders are processed within 2 business days. 2-3 day shipping is available on all in-stock items. You can see in your shopping cart if your item qualifies. Shipping times depend on the shipping method available in your region:


    • Standard Shipping – 2-3 business days for delivery
    • Priority Shipping – for more information contact us

    Note: These shipping times are merely estimates. While we will try to deliver your order as quickly as possible, please note that orders placed during promotional periods and special events may require longer shipping times


    Where we ship

    NTA ELD only ships to the U.S. We need a full street address for delivery purposes. Rural route numbers are OK but may result in longer delivery times. We don’t ship to 

    personal mailboxes or APO addresses.


    What should I do if my parcel is lost?

    If you feel that your parcel is lost or missing, please contact us ASAP. We will carry out a full investigation to determine the next steps. Once we obtain all of the relevant information it will take 5 to 7 business days to process. We will do our best to handle your case ASAP.


    What should I do if my parcel was damaged upon delivery?

    If you noticed that your parcel is damaged when you sign for it, please request the courier to make an abnormal remark on the shipping label. Please keep the original packaging and contact us ASAP. Once we obtain all of the relevant information it will usually take 5 to 7 business days to process.


    What should I do if I received wrong or missing items?

    If you received wrong or missing items please contact us ASAP with photo evidence of your claim. Once we receive your claim, we will process it ASAP.


    If you have further questions regarding shipping and handling policy please feel free to call us at 800-805-0040 ext. 102. 

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